Shipping policy

Shipping Terms

Thank you for choosing Hengsheng Hardware & Plastic Products Co., Limited! To ensure that your shopping experience is smooth and pleasant, we have formulated the following shipping terms. Please read carefully before placing an order.

1. Shipping Method

Our company only provides ocean shipping services. All orders will be shipped by sea to ensure that the goods are delivered to your destination safely and reliably.

2. Shipping Costs

Shipping costs will be calculated based on the weight, volume of the order and the specific conditions of the destination country/region. Please note that ocean shipping may take longer than other methods. The specific shipping cost will be displayed when you place an order or confirmed based on our communication with you.

3. Shipping Time

Ocean shipping time depends on the distance, voyage and seasonal factors of the destination port. Generally, the shipping time is 20-40 days, and the specific arrival time may vary. If you have any questions about the shipping progress or need more detailed information, please feel free to contact us.

4. Order Processing

All orders will be processed after payment is confirmed. Order processing usually takes 7 working days. Once the goods are loaded and leave the warehouse, you will receive shipping tracking information to keep you informed of the shipment status.

5. Destination and Customs Clearance

Please ensure that you provide an accurate delivery address and confirm whether your country/region allows the import of our products. We are not responsible for customs clearance, but we can assist in providing the required relevant documents. If customs imposes taxes or other measures on your goods, these costs will be borne by the consignee.

6. Risk and Liability

Once the goods are handed over to the carrier and loaded, our responsibility ends. Any damage, loss or delay during transportation will be borne by the carrier. We recommend that you purchase shipping insurance just in case, if necessary, please consult with us in advance.

7. Contact Information

If you have any questions about shipping, or need to check the status of your order, please feel free to contact us at the following methods:

Email: [email protected]

Official Website: www.hardwaresells.com

Thank you for your understanding and support! We look forward to providing you with quality products and services.